Work with us

Job Description: Sauna Host

Location: Phillip Island, VIC

Employment Type: Casual – Weekends and evenings required

Reports To: Owners / Operations Manager

 

About Us

Phillip Island Sauna is a boutique wellness experience offering authentic, wood-fired sauna sessions. We believe in the power of contrast therapy, community, and creating a space for our guests to disconnect, recharge, and enjoy a personal reset ritual. We are a values-driven business that prioritizes exceptional customer service, pristine cleanliness, and great vibes.

 

Role Purpose

As a Sauna Host, you are the face of our space and the keeper of the heat. You will create a warm, welcoming, and safe environment for our guests, guiding them through their ritual while seamlessly managing the behind-the-scenes operations—from tending the wood fire to ensuring the space is immaculate.

 

Key Responsibilities (What You'll Do)

• Guest Experience & Hosting: Welcome guests with authentic warmth, check them in, introduce first-timers to the sauna ritual, and maintain a peaceful, premium atmosphere.

• Fire & Temperature Management: Confidently start, tend, and maintain the wood-fired sauna stove safely, monitoring the airflow and logs to keep a constant, optimal temperature.

• Health & Safety Monitoring: Ensure guest safety during hot and cold cycles, keeping an eye out for signs of heat exhaustion or dehydration.

• Facility Upkeep & Hygiene: Maintain strict cleanliness standards. This includes wiping down benches, managing towel turnover, restocking amenities, and ensuring the change areas and cold plunges are pristine between sessions.

• Autonomous Operations: Open and close the site securely, managing the daily run-sheet and guest flow entirely unsupervised.

 

Key Selection Criteria (What We’re Looking For)

• The Sauna Lifestyle: Someone who genuinely loves sauna culture, wellness, and the benefits of heat therapy. Your enthusiasm should be contagious!

• Exceptional Communication: A friendly, confident, and people-focused personality. You can read the room—knowing when to chat and when to give guests quiet space.

• Physical Resilience: Ability to work comfortably in a high-heat environment, moving between the hot sauna room, the outdoor elements, and handling firewood.

• Reliability & Trustworthiness: A responsible self-starter who thrives working unsupervised and can handle unexpected situations calmly.

• Availability: Flexible schedule with availability to work weekends, public holidays, and split evening shifts.

 

Mandatory Qualifications & Requirements

To ensure the safety of our community and compliance with local standards, you must hold or be willing to obtain:

• Current First Aid and CPR Certificate (HLTAID011 or equivalent).

• Current Working with Children Check (WWCC).

• Clear National Police Check (obtained within the last 6 months).

• Right to work in Australia.

 

Perks & Benefits

• Competitive casual hourly rates.

• Complimentary sauna sessions (enjoy the heat on your days off!).

• Be part of a growing, local wellness brand with a supportive team culture.

• A beautiful, tranquil outdoor workspace by the coast.

 

How to Apply

If you love great vibes, people, and a bit of heat, we’d love to hear from you.

Please send your resume and a brief expression of interest explaining why you'd be the perfect fit for Phillip Island Sauna to:

phillipislandsauna@gmail.com